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Mine Studio (we’, ‘our’, “us’), data controller is committed to protecting and respecting your privacy.
This privacy policy explains how we collect. use and protect your personal data when you visit or make a purchase from our site.
1 – Information we collect ;
Data we collect is kept for the time necessary to achieve the purposes for which it is processed. They
may be stored longer on the Customer’s consent.
When you visit minestudioshop or place an order. we collect the following types of information and
data:
– Identification data: name, surname. shipping address, invoice address, e-mail address, telephone
number and payment information.
– Order and transaction information: details of the products purchased, shipping details. transaction
logs, your payment or card details.
– Technical data: information about the browser, IP address, time zone and cookies that track your
browsing behaviour on the site.
We ask you to provide your personal data so that you can have access to features or services of the
site: some fields are marked as mandatory. as they are intended to collect data that we need to be able
to provide you with the service, the features or product you requested.
2 .1 Purpose of processing:
We use the information we collect in the following ways:
– Order processing: to process your orders, including checking payment, shipping and providing
status updates on the order.
– Customer Service: to communicate with the Customer regarding orders, returns and any requests
submitted by e-mail to minestudioshop@gmailcom.
– Fulfilment and execution of the contract of sale or service: to contact the Customer about possible
updates and/or informative communications regarding the products, services and functionalities of the site.
– Improving our services: to analyse the use of the site in order to improve your shopping experience
and optimize our services.
– Marketing communications: with your consent, we will send you promotional emails about new
products, special offers or updates. You can unsubscribe from the newsletter at any time by clicking
on “unsubscribe’ in the emails.
– Usability and quality analysis: to collect data for statistical and analytical purposes, with which to
understand how users interact with the site, to improve its services and functionalities.
3. Sharing your data :
We may share your data in the following cases:
– Service providers: we may share your information with our staff authorised to process your data
and with third party service providers that assist in processing payments (Visa, MasterCard, PayPal,
etc), in the shipping (for example, courier services) and the hosting of the website.
– Compliance with the law: we may disclose your information if required by law, or if we believe
such action is necessary to protect our rights, comply with a court proceeding, court order or legal process.
4. Data security :
We take reasonable steps to prevent and protect your personal information from unauthorized
access, misuse or loss. We use secure payment gateways (Visa, PayPal, Apple Pay, Nexi Pay, etc) and
encrypt sensitive information such as payment details. These safeguards allow us to prevent misuse
of our site; however, no system can be completely secure. We inform the Customer to take precautions when using our site.
5. Cookies :
A Cookie is a small file which is sent to your browser and saved on your device while you are
browsing the site. Our site uses cookies to improve and facilitate your browsing experience, and
collect information about how you use and interact with our site. Cookies help us provide services
and features such as remembering items in your shopping cart, personalizing content and analysing
traffic. You can choose, at any time to disable cookies in your browser settings, but this may affect the ability to use certain features on our site.
6. Your rights :
We are committed to ensuring that you can exercise your rights in relation to your personal data:
– Access: You can request access to your personal information in our possession.
– Rectification: You can request the rectification of personal] data and information in our possession.
The Customer, by actively providing us with his personal data, guarantees its accuracy and it is his
responsibility to inform us of any changes or modifications.
– Deletion of data: You can request the deletion of your personal data, provided that they are no
longer necessary for legal reasons or for other purposes such as the completion of an order in
progress.
– Limitation: You can request to stop or restrict the processing of your personal data, if the conditions
exist. The Customer giving consent to the processing of his data, has the right to revoke it at any
time.
– Portability: You can request the portability of your personal data.
The Customer has the right to receive their personal data and information that they have provided
us in a common and readable format and, which may be transmitted directly to another company.
– Complaint: You may bring to the attention of the competent supervisory authority any violations of
the Terms and/or forms of abuse regarding the protection of your personal data.
– Opt-Out: You can choose not to receive marketing communications by unsubscribing from our
emails or by contacting us at minestudioshop@gmailcom
7. Third party links :
Our site may contain links to other sites. We are not responsible for the privacy practices of such
sites and; we encourage you to review their privacy policies.
8. Change to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices, legal
requirements or other reasons. Any updates will be posted on this page and the “Effective Date’ will be updated accordingly.
9. Contact us :
If you have any questions or concerns about this Privacy Policy or how we process your personal
data, please contact us at: [email protected]
By using our site, you agree to the terms of this Privacy Policy.
Mine Studio operates in full compliance with the GDPR for the protection and use of your personal
data. Please read our Terms and Policies for more details.